Grand Naniloa Hotel - Hilo

ex. Naniloa Volcanoes Resort

93 Banyan Drive, Hilo, United States, 96720  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Grand Naniloa Hotel - Hilo

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Snorkeling

Fishing

 Spa and relaxation

Spa & wellness center

Overview

Hilo Naniloa Hotel is a 2-star property offering non-smoking guestrooms with a beautiful view of Andes Mountains and Hawaii Volcanoes National Park. The pleasant building was renovated in 2007 and now combines contemporary architecture with modern technology.

This hotel is about 2.2 km away from East Hawaii Cultural Center, Pacific Tsunami Museum and Rainbow Falls. Hilo Naniloa Hotel lies within a 30-minute walk from the center of Hilo.

This hotel is conveniently based near gardens and a national park.

Hilo International airport can be reached in 5 minutes by car from Hilo Naniloa Hotel.

Rooms

Hilo Naniloa Hotel offers 320 guestrooms appointed with a safe, free Wi-Fi, cable TV, individual climate control and a microwave with all the sights of Hilo within easy access. Bathrooms are fitted with a shower, a bathtub and a hairdryer.

Eat & Drink

Guests can have breakfast in the bar every morning. Coconut Willy's and Uncle Billy's General Store are situated in a downtown area, about 150 meters from the venue.

A full breakfast is served and charges are applicable. 

Services

The hotel offers a designated smoking area, currency exchange and free parking along with a meeting room, computer equipment and a business center to respond to the needs of all guests.

Relax

A spa center and a sauna are available on site. On-site activities feature snorkeling, lawn tennis and fishing.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   320.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Snorkeling
  • Tennis court
  • Golf course
  • Golf desk
  • Fitness center
  • Fishing
  • Tennis

Services

  • Airport shuttle
  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Postal service
  • Tours/Ticket assistance

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Bar/Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Babysitting/Child services
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Spa & wellness center
  • Barbeque grills
  • Sun terrace
  • Garden area

Room view

  • Sea view
  • Garden view
  • Bay view
  • Harbor view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Tea and coffee facilities
  • Soundproofed rooms
  • Rollaway beds
  • Wardrobe
  • Ironing facilities

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathtub shower combination

Kitchen facilities

  • Mini-fridge

Media

  • Cable/Satellite television
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Grand Naniloa Hotel - Hilo Hilo location
Show big map »

Hotel Address:

93 Banyan Drive, Hilo, United States, 96720

Get directions
City Center
  • Hilo
    1.6 mi
Airports
Restaurants
  • Uncle Billy's General Store
    500 ft
  • Coconut Willy's
    500 ft
Beaches
  • Coconut Island
    1300 ft
  • Richardson Beach Park
    1.0 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    320

Rooms and availability

Grand Naniloa Hotel photos Room
Double Room
Bed type: Double bed or 2 Queen-size beds or 2 Single beds
Size: 370 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Double Room (Ofhr-E)

Room facilities
    Grand Naniloa Hotel photos Exterior Hotel information
    Corner Double Room
    Bed type: Double bed or King-size bed
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    1 KING BED OCEANFRONT CORNER RM WITH BALCONY

    Room facilities
      Grand Naniloa Hotel photos Exterior Hotel information
      Triple Room
      Bed type: Sleeping arrangements for 3 persons
      Check Prices
      • Air conditioning
      — Less information+ More information

      B Rate - Bay View Room - Triple

      Room facilities
        Grand Naniloa Hotel photos Exterior Hotel information
        One-Bedroom Suite
        Bed type: King-size bed or Double bed
        Size: 650 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        1 KING BED 1 BEDROOM STE WITH SOAKER TUB

        Room facilities
          Grand Naniloa Hotel photos Exterior Hotel information
          Two-Bedroom Suite
          Bed type: 2 King-size beds
          Size: 270 sq. feet
          Check Prices
          • Air conditioning
          — Less information+ More information

          2 KING BEDS KING KAMEHAMEHA 2 BEDRM SUITE

          Room facilities
            Grand Naniloa Hotel photos Exterior Hotel information
            Quadruple Room
            Bed type: Sleeping arrangements for 4 persons
            Check Prices
            • Air conditioning
            — Less information+ More information

            B Rate - Bay View Room - Quad

            Room facilities
              Grand Naniloa Hotel photos Exterior Hotel information
              Junior Suite
              Bed type: King-size bed
              Size: 745 sq. feet
              Check Prices
              • Air conditioning
              — Less information+ More information

              1 KING BED OCEAN FRONT JUNIOR SUITE

              Room facilities
                Grand Naniloa Hotel photos Exterior Hotel information
                Family Double Room
                Bed type: Double bed
                Size: 335 sq. feet
                Check Prices
                • Air conditioning
                — Less information+ More information

                C Rate - Bay View Room - Double (Family Plan)

                Room facilities

                  How to reach hotel

                  hotel Grand Naniloa Hotel - Hilo Hilo location
                  Show big map »

                  Hotel Address:

                  93 Banyan Drive, Hilo, United States, 96720

                  Get directions
                  City Center
                  • Hilo
                    1.6 mi
                  Airports
                  Restaurants
                  • Uncle Billy's General Store
                    500 ft
                  • Coconut Willy's
                    500 ft
                  Beaches
                  • Coconut Island
                    1300 ft
                  • Richardson Beach Park
                    1.0 mi
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2007
                  • Number of floors:
                    4
                  • Number of rooms:
                    320

                  Grand Naniloa Hotel Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Popular areas

                  • City Center - 1.6 mi

                  Places of interest

                  Convention centers

                  Shopping areas

                  • The Pacific Tsunami Museum - 1.4 mi

                  Amusement

                  • Fun Factory - 1700 ft
                  • Triple 7 Amusement - 4600 ft
                  • Mulligan's Island - 1.4 mi
                  • Mulligan's Q-Bowl - 1.5 mi
                  • Hilo Lanes - 1.5 mi

                  Monuments and Landmarks

                  Museums

                  Parks

                  • Hawaii County Park Maintenance - 1700 ft
                  • Hawaii County Parks and Rec Dept - 1.1 mi
                  • Mauna Kea Park - 1.1 mi

                  Universities, Institutes

                  • United Hawaii College - 1.7 mi

                  Business areas

                  Galleries

                  Oceanfront Areas

                  Local attractions

                  • Wailoa River State Recreation Area - 5200 ft
                    Off Pauahi Street, Hilo
                  • Mokupapapa Discovery Center - 1.3 mi
                    308 Kamehameha Ave, Suite 109, Hilo
                  • Mauna Loa Observatory - 1.5 mi
                    154 Waianuenue Avenue, Hilo
                  • Richardson Beach Park - 1.0 mi
                    2279 Kalanianaole St., Hilo
                  • Pacific Tsunami Museum - 1.4 mi
                    130 Kamehameha Ave, Hilo

                  Near the hotel

                  • Coconut Island - 1300 ft
                    Off-shoot from Banyan Drive, Hilo
                  • Liliuokalani Gardens - 3900 ft
                    Banyan Drive, Hilo

                  Restaurants nearby

                  • Uncle Billy's General Store - 500 ft

                    Address: 87 Banyan Dr
                    Phone: (808) 935-0861

                  • Queen's Court Restaurant - 800 ft

                    Address: 71 Banyan Dr
                    Phone: 808-935-9361

                    56% likes this, based on 73 reviews
                    Cuisine: American

                  • Ken's House of Pancakes - 2600 ft

                    Address: 1730 Kamehameha Ave
                    Phone: 8089358711

                    68% likes this, based on 695 reviews
                    Price Range: USD 12 - USD 12

                  • Coconut Willy's - 500 ft

                    Address: 87B Banyan Drive
                    Phone: +1 808-987-6992

                    73% likes this, based on 31 reviews

                  • Sky Garden Restaurant - 1600 ft

                    Address: Hawai'i Naniloa Resort
                    Phone: (808) 935-8888

                    75% likes this, based on 27 reviews
                    Cuisine: Chinese
                    Price Range: USD 7 - USD 20

                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2007
                  • Number of floors:
                    4
                  • Number of rooms:
                    320
                  Hotels nearby
                  Hilo Naniloa Hotel
                  3 stars
                  0.1 km
                  Hilo Seaside Hotel
                  2 stars
                  0.7 km
                  Volcano Hale Hotel
                  2 stars
                  37 km
                  Cities nearby

                  Grand Naniloa Hotel Reviews

                  Guest reviews are submitted by our customers after their stay at Grand Naniloa Hotel

                  Average guest rating

                  6.4out of 10
                  Good
                  Based on 122 reviews

                  Rating by category:

                  Location
                  6.0
                  Rooms
                  6.0

                  Guest reviews

                  • Older travelers
                    3.2

                    I was extremely disappointed to arrive at a hotel that was being renovated. The photographs suggested a full service comfortable hotel with lawns, chairs, facilities and relaxation. The entrance canopy was missing so we arrived in the pouring rain and got rained on unloading. There were no door staff to greet us. Most of the lobby furniture was stacked in a room. And the lobby was bare and stark and univiting. There were no pool recliners for sunbathing. Do not expect complimentary coffee in the lobby. All the walls were bare with minimum art work. The room had no fan or ac so you had to sleep with windows open and we were kept awake all might because of the night frogs. Bathroom accessories were the cheapest and bare minimum. In the elevator others complained about having to sign hotel rules at check in and said it felt like a dorm. They gave you only one coffee sachet in room and my partner drinks non- caff which was not available. The entry pull-in was pooled in water in the rain so we got our feet wet when leaving. Judging by the five star compliments planted on the internet review pages it is clear that those must have been planted and were very far from the truth. I wasted $200 for one of the worst hotel experiences ever. I used to own a bed and breakfast and this hotel is a distaster.

                  • Group of friends
                    10.0

                    We had a view of the ocean from our room. It was inexpensive and clean. Parking was free.

                    The hotel was partially renovated so make sure you ask for a room on the renovated side.

                  • Single
                    6.2

                    I loved the rom

                    No sunbeds and the lifts had awful odours - I did say.

                  • Older travelers
                    5.8

                    Location was ok. Staff were friendly.

                    The elevators looked like they were service elevators. The carpets smell in the elevators almost made me sick, they were very badly in need of cleaning. The breakfast was passable. However please include oatmeal in the continental. My wife was forced to pay for a buffet because all she wanted was oatmeal and it was only on the buffet menu !!

                  • Family with children
                    6.6

                    Great location, safe and good place to bring your family.

                  • Older travelers
                    7.0

                    The location was very good, close to the airport, but right on the water and very peaceful. Nice pool, though it could have been warmer. Good views from our room. Comfortable bed.

                    Service was freindly, but not informative. There was no hotel information anywhere. Room was clean, but fairly spartan. The first night we had no bed cover or coffee/tea for our maker. Hotel seems to be getting a face lift, but right now is rather shabby in the hallways. Difficult to find ice because it was in a room with an unmarked door. No resturant on the premises. All the lounges and the spa are closed down. One day the elevator was not working.

                  • Family with children
                    5.4

                    clean room; bathroom seemed upgraded; there are two things the hotel has going for it: 1) one of 3 hotels in Hilo; 2) location, location, location - near volcanoes national park and waterfalls

                    Facade has rust stains; walked past 2 closed restaurants with piled up furniture to one working elevator out of three; knew something was wrong when we were given actual keys to the room instead of key cards; it's apparent the hotel is struggling and improvements are superficial; everything is tiled, i.e., bedroom floor, hallways

                  • Group of friends
                    7.8

                    Good location, very close to the airport. Very helpfull staff, nice rooms, comportable beds, spacious bathroom. Free internet access a big plus. Would stay there again when at Hilo. Good value for money.

                    Would be great to have some milk, plates, cuttlery, a kettle perhaps on arrival. A coat of paint would be nice but lots of work is already under way.

                  • Older travelers
                    4.6

                    Hilo is absolutely fantastic, although we only stayed at this hotel because it is close to the airport and we did not have vacancy at the Inn at Volcano for that night

                    The view offered from the sea front room

                  • Older travelers
                    9.2

                    Concrete floors and walls made it noisy, i.e., every time someone walked down the hall it made a lot of noise.

                  • Group of friends
                    7.8

                    The view is incredible, quiet, easy free parking, nearby parks, breakfast serviced ocean side.

                    The hotel doesn't have many amenities. It is in the midst of remodeling, newly remodeled rooms are lovely, but the other part is dismal.

                  • Older travelers
                    6.6

                    location

                    furnishings were bare. the room didnt have a 'cozy' feel to it. it was cold and sterile. small bed, small room, uncomfortable bed.

                  • Single
                    6.2

                    How close it was to downtown, and my work location

                    It didn't have a bar/lounge area, Didn't have a Resort Restaurant, hotel look rundown and closed, wifi/internet didn't work in the rooms.

                  • Single
                    6.2

                    The open floor plan in the room made for more space available. And the staff were very friendly.

                  • Older travelers
                    6.2

                    We actually had a partial view of the harbor even though the room was "garden view".

                    The hotel was a bit eerie since many parts of it seemed to be closed or in need of repair.

                  How to reach hotel

                  hotel Grand Naniloa Hotel - Hilo Hilo location
                  Show big map »

                  Hotel Address:

                  93 Banyan Drive, Hilo, United States, 96720

                  Get directions
                  City Center
                  • Hilo
                    1.6 mi
                  Airports
                  Restaurants
                  • Uncle Billy's General Store
                    500 ft
                  • Coconut Willy's
                    500 ft
                  Beaches
                  • Coconut Island
                    1300 ft
                  • Richardson Beach Park
                    1.0 mi
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  12 pm
                  • Year renovated:
                    2007
                  • Number of floors:
                    4
                  • Number of rooms:
                    320